| CTM Compass |
| CTM Compass is a web-based portal designed solely for our customers to compliment CTM’s Managed Service Support Packages. Compass plays an integral part in opening support tickets, solving technical issues, requesting product pricing, reading about CTM’s solutions, and much more. Compass is your direct access to Consolidated Technology Management, your partner in computing. |
| Key Features |
| Trouble Ticket Submission - The CTM Help-Desk is always open. Submitting your support requests using Compass assures your ticket will be prioritized and addressed in the timeliest manner. |
| Trouble Ticket Tracking - Let Compass keep you informed by receiving email updates or manually monitoring the progress of your support tickets. |
| Knowledge Base - Quickly find answers to many of the most common support questions and get yourself back up and running in a flash. |
| Network Status - Look here to keep up-to-date on service effecting issues. |
| Request Pricing – Getting the right hardware, software, or services has never been this easy. Quickly request this information using Compass. |
| Remote Desktop – Connect to your computer from anywhere and complete work as if you were sitting right at your office desk. |
| Solution Center - CTM integrates hardware, software, business consulting and IT services into business solutions to meet your goals. CTM has strong alliances with partners to deliver business solutions. Read about our solutions here. |
